Privacy Policy

Last Updated: June 2026

Welcome to Liubing (hereinafter referred to as "Liubing", "we", "us" or "the Platform"). We take your personal information and privacy protection very seriously. This privacy policy explains how we collect, use, store, share, and protect information you provide when using the Liubing website, mobile applications, online classrooms, and related services.

This policy applies to all users of Liubing services, including but not limited to:

Students
Parents or legal guardians
Teachers and education service providers
Website visitors

By using LiuBing services, you acknowledge that you have read and agree to this privacy policy.

1. Who We Are

LiuBing is an online education platform providing courses in Chinese, mathematics, and other educational content. We connect teachers, students, and parents through the internet, offering course scheduling, online instruction, learning assessments, learning management, and related educational services.

If you have any questions about this privacy policy, please contact us through the "Contact Us" page on our website.

2. Information We Collect

Depending on how you use our services, we may collect the following information:

2.1 Account Information

Full name
Email address
Phone number
Account username
Login credentials and authentication information

2.2 Parent Information

Guardian's name
Contact information
Relationship to student
Payment and billing information

2.3 Student Information

Name or nickname
Age or grade level
Learning level assessment information
Course records
Learning outcomes and assignments
Classroom interaction records

2.4 Teacher Information

Name
Contact information
Educational background
Teaching qualifications and certificates
Resume information
Teaching records and evaluation information
Bank account or payment information (if applicable)

2.5 Technical Information

IP address
Browser type
Device information
Operating system
Access time and log records
Cookies and similar technology data

3. Online Classroom and Teaching Data

To provide online education services, we may collect and process classroom-related information, including:

Course scheduling records
Class attendance records
Classroom chat records
Learning assessment results
Assignments and submitted content
Teacher feedback and grades

Where permitted by law or with user consent, we may record certain classes for learning review, quality management, teacher training, dispute resolution, or learning support.

Recorded content is made available only to authorized users.

4. Minor Privacy Protection

LiuBing provides educational services for children and teenagers. If a student has not reached the age of majority in their jurisdiction, a parent or legal guardian must register or authorize the student's use of the platform.

Parents or guardians are responsible for:

Supervising minors' use of the platform
Ensuring provided information is accurate and truthful
Managing student account permissions
Deciding whether to participate in class recordings

If we discover that we have collected personal information from minors without parental authorization, we will take reasonable measures to delete the relevant data.

5. How We Use Your Information

The information we collect is primarily used for:

Creating and managing user accounts
Scheduling and providing online courses
Matching teachers with students
Assessing learning outcomes
Processing payments and refunds
Providing customer support
Sending service notifications
Improving platform features and user experience
Preventing fraud and protecting platform security
Fulfilling legal obligations

6. Public Display of Teacher Information

To help parents and students choose courses, certain teacher information may be displayed publicly on the platform, including:

Name or teaching name
Avatar
Teaching experience
Educational background
Professional qualifications
Teaching introduction
Course reviews

We will not publicly display teachers' private contact information, identity documents, bank account information, or other sensitive personal information.

7. Payment and Financial Information

The platform may process payments through third-party payment service providers. We typically do not directly store complete credit card information.

Payment service providers may process transaction data according to their own privacy policies.

We may retain necessary billing records, invoices, and transaction history for financial management, customer support, and legal compliance purposes.

8. Cookies and Similar Technologies

We use cookies and similar technologies to:

Maintain user login sessions
Remember user preferences
Analyze website usage
Enhance platform performance
Protect account security

You can manage or disable cookies through your browser settings, but some features may not function properly as a result.

9. Information Sharing and Disclosure

We do not sell your personal information.

We may share certain information in the following circumstances:

Disclosure to partners who provide technical services
Disclosure of necessary transaction information to payment service providers
Storage of data with cloud service providers
Compliance with legal requirements
Protection of the platform, users, or public legitimate interests
With explicit user authorization and consent

10. International Data Transfer

LiuBing users, teachers, and servers may be located in different countries and regions. Therefore, your information may be transferred, stored, or processed outside your country or region.

We will take reasonable measures to ensure that your data receives appropriate protection and complies with applicable data protection laws.

11. Data Retention Period

We retain personal information only for as long as necessary to achieve the purposes outlined in this policy, or as required by applicable laws and regulations.

Once the retention period expires, we will delete, anonymize, or securely destroy the relevant information.

12. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

HTTPS encrypted transmission
Access control and authorization
Data backup and recovery mechanisms
Authentication and authorization management
Security monitoring and audit measures

However, internet transmission cannot guarantee absolute security, so we cannot guarantee that information is 100% protected from risk.

13. Your Rights

To the extent permitted by applicable law, you have the right to:

Access your personal information
Correct inaccurate information
Delete personal information
Withdraw authorization and consent
Restrict or object to certain data processing activities
Obtain a copy of your personal data
File complaints or seek legal remedies

Parents have the right to exercise these rights on behalf of minor students.

14. Third-Party Services

The platform may integrate third-party services, including but not limited to:

Video conferencing services
Online payment services
Analytics tools
Email services
Cloud storage services

These third-party services may have independent privacy policies. We recommend that you also review their relevant terms.

15. Privacy Policy Updates

We may update this privacy policy from time to time due to business development, changes in laws and regulations, or technological upgrades.

Updated versions will be published on this page and become effective from the date of publication.

16. Contact Us

If you have any questions, suggestions, or complaints about this privacy policy or our handling of personal information, please contact us through the "Contact Us" page on our website.

We will respond to your requests within a reasonable timeframe.